Support Centre

Our New my.flump.net Customer Portal

Manage your account online via our new Customer Portal at my.flump.net where you can upgrade or downgrade your account, view invoices, make payments, find support and much more!

Control Panel Guide		Control Panel Help
A click through version of the Control Panel with outlining information.		Some helpful materials regarding our Control Panel.
Email		FTP, File Manager and Telnet
General setup guide along with how to customize settings with many major email programs.		A guide to using FTP, the browser based file management system and Telnet.
CGI and FrontPage		Scripts
Guide to both CGI and FrontPage extensions installed on your account.		A guide to the scripts that are pre-installed on your account.
Secure Server		Terms and Conditions
Help on the secure storage area that comes with some accounts.		Rules of our Services which all customers are bound by. Please print a copy for your records.
Webmaster resources		Support forum
Sites with HTML/CGI/PHP/MYSQL Resources.		Post your problems here and get answers other customers.
Service status		Domain Status
See planned upgrades/outages and service info.		For more information on the new domain status changes in Whois records

If you can't find a solution to your problem within the support centre, please contact a member of our team on the Support desk.